Virtual Consultation

Phone Number

+44 7875 202488

Email Address


Can an Estate Agent Keep Holding Deposit?

Can an Estate Agent Keep Holding Deposit?

In the intricate landscape of the property market, comprehending the finer intricacies is paramount. Among these, the holding deposit stands as a pivotal element—a sum tendered by aspiring tenants to secure a property. Yet, a prevalent query lingers: can an estate agent legitimately retain this deposit? Here at Oakstone Real Estate Agency, our commitment to transparency empowers us to provide unequivocal answers.

Oakstone – #1 Real Estate Agency in UKContact Now

The Role of a Holding Deposit

A holding deposit assumes the mantle of a good-faith gesture from a potential tenant, symbolizing a profound interest in renting a property. It acts as a tangible affirmation of commitment and functions as a deterrent to casual inquirers.

Want To Rent Out a Property?

Understanding the Legal Framework

Within the bounds of the United Kingdom, stringent regulations govern the administration of holding deposits. These statutes are meticulously designed to safeguard the interests of both tenants and landlords alike. At Oakstone Real Estate Agency, we hold these legal tenets in the highest regard, ensuring that our practices uphold a standard of fairness and transparency.

Estate Agent

Can an Estate Agent Retain the Holding Deposit?

Within the corridors of Oakstone Real Estate Agency, the bedrock of our philosophy lies in equity and openness. In cases where a tenant withdraws their application due to unforeseen circumstances, we embark on a case-by-case evaluation. Our aim is resolute: to forge an outcome that strikes an equitable balance for all stakeholders.

Contact Oalstone Now

Factors Influencing the Retention

A panoply of elements may sway the decision to retain a holding deposit. Among these pivotal considerations are:

  • Genuine Expenses: Should the agent incur bona fide expenses stemming from the tenant’s withdrawal, a proportionate deduction from the holding deposit may be deemed reasonable.
  • Market Dynamics: In a rental landscape marked by fierce competition, the expeditious identification of a replacement tenant may sway the decision.
  • Timeliness of Withdrawal: The expeditious notification of withdrawal affords a window for mitigating potential losses.

Is the holding deposit refundable?

Indeed, if the tenant fulfills all the pre-defined conditions and the tenancy advances as planned, the holding deposit stands eligible for complete reimbursement.

What if the tenant experiences a change of heart about the property?

In the event of a change of heart, Oakstone Real Estate Agency undertakes a thorough evaluation of the situation. Should a replacement tenant be promptly secured, a partial refund may be considered.

Can an estate agent withhold the holding deposit if the landlord experiences a change of heart?

No, in such a scenario, it is incumbent upon the estate agent to remit the holding deposit in its entirety to the tenant.

What transpires in the event of disparities in the property’s condition?

Oakstone Real Estate Agency conducts exhaustive check-ins and check-outs to preempt disputes. Any disparities unearthed are judiciously addressed.

Can the holding deposit be designated as the final month’s rent?

Regrettably, a holding deposit is explicitly earmarked for reserving the property and does not extend to rent payments.

How protracted can an estate agent retain a deposit?

Typically, a holding deposit may be retained for a span of up to 15 days, during which the requisite vetting procedures and reference checks are diligently conducted.


At Oakstone Real Estate Agency, we champion an ethos of candor and transparency in matters pertaining to holding deposits. While we stand prepared to accommodate unforeseen circumstances, we also cherish the commitment exhibited by prospective tenants. By adhering to legal strictures and affording due consideration to individual circumstances, we endeavor to chart a course that serves the best interests of all parties involved.

Visit Our Facebook Page

Free free to contact


Popular Posts

Subscribe for Newsletter

Compare listings